Privacy Policy

1. Introduction Welcome to Coin Mart We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect We collect various types of information, including:

• Personal Information: Name, email address, phone number, government-issued ID, and financial details.

• Transaction Data: Trading activity, deposits, withdrawals, and wallet addresses.

• Technical Data: IP addresses, browser type, device information, and cookies.

• Usage Data: Information about how you use our platform, including preferences and interactions.

3. How We Use Your Information We use your information for the following purposes:

• To verify identity and comply with regulatory obligations (KYC/AML requirements).

• To process transactions and provide customer support.

• To enhance security and prevent fraud.

• To improve user experience and optimize our platform.

• To comply with legal requirements and enforce our Terms of Service.

4. Sharing and Disclosure We may share your data with:

• Regulatory Authorities: To comply with legal obligations.

• Service Providers: Third-party partners that assist with operations such as identity verification and payment processing.

• Reliable Third Parties: We use trusted third-party providers to verify client details as part of our compliance and security measures.

• Affiliates and Business Partners: As part of collaborations or corporate transactions.

• Law Enforcement Agencies: When required to protect our rights or prevent fraud.

5. Data Security We implement industry-standard security measures, including encryption, access controls, and monitoring, to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.

• Object to data processing or request data portability.

• Withdraw consent for marketing communications.

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience and analyse platform performance. You can manage cookie preferences through your browser settings.

8. Data Retention We retain your data as long as necessary to fulfill legal, regulatory, and operational requirements. When no longer needed, we securely delete or anonymize the data.

9. International Data Transfers Your information may be stored and processed in different countries. We take necessary steps to ensure data protection in compliance with applicable laws.

10. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of any material changes through email or platform notifications.

11. Contact Us For any questions regarding this Privacy Policy, please contact us at:

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@mycoinmart.com.